AI & Automation
How I use Claude to automate IT workflows, reduce manual overhead, and accelerate operations across infrastructure and systems management.
Workflows
I integrate Claude across day-to-day IT operations — drafting documentation, building automation scripts, reviewing security configs, and accelerating work that used to take hours. Below are the areas where it's made the biggest impact.
Using Claude to generate and maintain infrastructure documentation — firewall rules, network topology, Azure policy configs — directly from raw config exports, keeping docs in sync with reality.
Feeding security policies and audit findings into Claude to identify gaps, plain-language explanations for stakeholders, and draft remediation steps — accelerating SOC 2 and HIPAA compliance work.
Generating and debugging PowerShell, Bash, and Python scripts for endpoint management, Azure automation, and scheduled maintenance tasks — cutting scripting time significantly.
Drafting and refining runbooks, incident response procedures, and SOPs from bullet-point notes — producing polished operational documents without the usual back-and-forth revision cycles.
Using Claude to parse vendor contracts, surface non-standard terms, and draft RFP evaluation criteria — helping make faster and better-informed procurement decisions.
Built and iterated on bennettwells.net using Claude Code — from initial design to ongoing updates — demonstrating how AI-assisted development fits into a modern IT toolkit.
Tools
The tools I rely on day-to-day for AI-assisted IT work.